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FREQUENTLY ASKED QUESTIONS

  • What if my product never reaches me or arrives damaged?
    If for some reason the product never reaches you, please let us know and we will do everything possible to solve the problem. In case the product reaches you with an obvious big external damage take some photos of the product How it looks and do not receive it. Send us by e-mail a notification and the photos you took. We will undertake with the postal service to solve the problem.
  • Can I return the product I bought If I do not like it?
    You can return the product if for some reason you did not like it for 14 days after receiving it. You will be refunded the value of the product if it has not been damaged. You can't return the custom made products. More details you can see in the shipping policies of the home page's store.
  • How can I clean the dust that can accumulate in these projects ?
    Υou can simply remove the dust very easily with a soft brush. 😉All works are protected with an eco-friendly wax varnish.
  • What I need to be able to hang the work on the wall ?
    Ιn most cases (For the heaviest items), you will need a drill . Along with the work you will buy there will be detailed instructions on how you can hang it on the wall.
  • Are these projects suitable for outdoor use ?
    Although all works are covered with an ecological wax to withstand moisture, they are not recommended for outdoor use, especially in rainy conditions.
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